Orders, shipping, returns & billing
33 articles
- Can I get a receipt for my order?
- Will I be charged for international transaction fees?
- What should I do if I notice a billing error on my invoice?
- I have a VAT exemption, how can I apply this to my order?
- Do the prices on the COPTRZ website include VAT?
- How do I update my billing information?
- Why was my credit card payment declined?
- Is it safe to use my credit card on the COPTRZ website?
- When will my credit card be charged for my order?
- I haven't received my invoice. What should I do?
- How can I get a copy of my invoice?
- Can I pay for my order in instalments?
- How can I track the shipment of my order?
- What should I do if my order is incomplete or incorrect?
- How long does it take for my order to be processed and shipped?
- Do COPTRZ offer International delivery?
- How will my order be delivered?
- How much is delivery?
- What are the packaging and documentation requirements for returning equipment to Coptrz?