Your Coptrz Academy account is built from the details entered when the course was bought, so the wrong name can end up on it if a colleague ordered on your behalf or a shared mailbox was used at checkout.
It's worth fixing before you sit an exam or assessment, because the name on your account is the name that goes on your certificate.
Email [email protected] and tell us:
the email address you currently log in with
the correct full name, exactly as it should appear on your certificate
the correct email address, if that needs changing too
We'll update the record and confirm once it's done. Your course progress is kept, so there's nothing to start again.
If a certificate has already gone out in the wrong name, let us know and we'll sort a corrected one.