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Matrice 4 FAQ

Updated this week

General Overview

Q: What models are included in the DJI Matrice 4 Series?
The series comprises two models:

  • DJI Matrice 4T: Features a wide-angle camera, medium telephoto, telephoto, thermal camera, near-infrared (NIR) light, and a laser rangefinder.

  • DJI Matrice 4E: Equipped with a wide-angle camera and medium telephoto lens, optimized for high-precision mapping tasks.

Q: What is the European certification level for the Matrice 4 Series?
The DJI Matrice 4 Series holds the C2 certification under the European Union Aviation Safety Agency (EASA) standards.

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Batteries & Charging

Q: How are the Matrice 4 Series batteries charged?
They are charged using the dedicated Matrice 4 Series Battery Charging Hub, which offers:

  • Standard Mode: Charges each battery to 100% sequentially.

  • Ready-to-Fly Mode: Charges each battery to 90% for quicker deployment.

Q: What is the charging time for the batteries?

  • Standard Mode: Approximately 78 minutes to full charge.

  • Ready-to-Fly Mode: Around 60 minutes to reach 90% charge.

Q: Can third-party USB-C chargers be used?
Yes, but for optimal performance, use chargers supporting the PD protocol with an output of at least 100W.

Q: Do the batteries support self-heating for cold environments?
No, the Matrice 4 Series batteries do not have a self-heating function.

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Remote Controllers & Connectivity

Q: Which remote controllers are compatible?
The series supports:

  • DJI RC Plus 2 Enterprise: Standard controller.

  • DJI RC Plus 2 Enterprise Enhanced: Offers additional features and must be purchased separately.

Q: Does the Matrice 4 Series support dual control?
No, dual control is not supported.

Q: How is RTK network service accessed without a 4G dongle?
RTK services can be accessed via Wi-Fi on the remote controller.

Q: Is the RTK module removable?
No, the RTK module is integrated and not removable.

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Software

Q: Which applications are compatible with the Matrice 4 Series?
The drones are compatible with:

  • DJI Pilot 2

  • DJI FlightHub 2

  • Third-party applications developed using DJI's Mobile SDK (MSDK).

  • Q: What SDKs are supported?
    The series supports:

  • Payload SDK

  • Mobile SDK

  • Cloud API

Q: Does the Matrice 4T support smart oblique capture?
Yes, it offers 5-directional smart oblique capture, allowing comprehensive data collection in a single flight path.

Imaging & Payload

Q: What are the camera capabilities of the Matrice 4T?
The Matrice 4T includes:

  • Wide-angle camera

  • Medium telephoto camera

  • Telephoto camera

  • Thermal camera

  • Near-infrared (NIR) light

  • Laser rangefinder

Q: Can the Matrice 4E perform mapping without Ground Control Points (GCPs)?
Yes, when RTK is enabled, the Matrice 4E can achieve high-precision mapping without the need for GCPs.

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Safety & Maintenance

Q: Is the Matrice 4 Series waterproof?
No, the drones are not waterproof. Avoid flying in rain or wet conditions to prevent damage.

Q: Will powering on the drone without unfolding the arms damage the gimbal?
No, but it's recommended to unfold the arms before powering on to avoid potential collisions during the gimbal's self-check.

Q: Are there precautions for using the infrared camera?
Yes, avoid exposing the infrared camera to strong energy sources like the sun, lava, or lasers to prevent permanent sensor damage.

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