1. What is the DJI Matrice 400 (M400)?
The DJI Matrice 400 (M400) is a professional-grade, heavy-lift drone designed for demanding industrial, surveying, mapping, and inspection applications. It features extended endurance, advanced reliability, and modular support for a wide range of payloads.
2. What is the maximum take-off weight of the M400?
The maximum take-off weight of the M400 is 15.8 kg (including batteries and payload).
3. How much payload can the M400 carry?
The M400 supports a maximum payload capacity of 6 kg, covering cameras, sensors, and other equipment.
4. What is the maximum flight time of the M400?
Forward flight (no wind, single payload): Up to 59 minutes
Hovering (no wind): Up to 53 minutes
5. What batteries does the M400 use?
The M400 uses DJI TB100 Intelligent Flight Batteries. Only use genuine DJI batteries for safety and optimal performance.
6. What is the maximum flight distance on a single charge?
Under ideal conditions and a light payload, the M400 can fly up to 49 km on a single charge.
7. What is the maximum flight speed of the M400?
The maximum horizontal speed is 25 m/s (about 56 mph).
8. What is the wind resistance capability?
The M400 can withstand winds up to 12 m/s (approximately 27 mph).
9. What is the operational temperature range?
The M400 operates in temperatures from –20°C to +50°C.
10. Is the M400 weatherproof?
Yes. The M400 is IP55 rated, offering strong protection against dust and water jets (rain), suitable for most UK weather conditions.
11. What are the dimensions of the M400?
Unfolded (with landing gear): 980 × 760 × 480 mm
Folded (with gear and gimbal): 490 × 490 × 480 mm
12. Which navigation and positioning systems are supported?
The M400 supports GPS, GLONASS, Galileo, and BeiDou. An optional RTK module provides centimetre-level positioning accuracy.
13. Does the M400 support RTK?
Yes. The M400 can be equipped with a DJI RTK module for high-precision mapping and surveying.
14. How many payloads or cameras can the M400 carry simultaneously?
The M400 can mount up to seven payloads at once, using three gimbal mounts and four external E-Port V2 ports (total weight and power limits apply).
15. Which payloads and cameras are compatible with the M400?
The M400 supports the latest DJI Zenmuse series (H30/H30T, P1, L2, S1, V1) and allows integration of third-party sensors through the DJI Payload SDK and Onboard SDK.
16. What is the transmission range of the M400?
Standard O4 Enterprise link: Up to 20 km (line of sight)
With dual 4G dongles and airborne relay: Up to 40 km
(Always operate within legal and safe limits.)
17. What remote controller comes with the M400?
The M400 is supplied with the DJI RC Plus controller, featuring a high-brightness touchscreen, customisable buttons, and full compatibility with DJI Pilot 2.
18. Which app do I use for flight control and planning?
Use the DJI Pilot 2 app for real-time flight control and mission planning. For advanced mapping and data processing, use DJI Terra or compatible third-party applications.
19. How do I update the firmware on the M400?
Firmware can be updated via DJI Assistant 2 on a computer, or over the air through the DJI Pilot 2 app. Ensure batteries are charged and do not power off during the update process.