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Dock 3 FAQ

Updated this week

General Features

Q: What are the key upgrades of DJI Dock 3 compared to Dock 2?
DJI Dock 3 introduces several enhancements over its predecessor:

  • Improved Ingress Protection: Upgraded to IP56, offering better resistance to dust and water.

  • Wider Operating Temperature Range: Functions between -30°C to 50°C (-22°F to 122°F).

  • Enhanced Video Transmission: Incorporates the O4+ Enterprise system for improved communication.

  • Vehicle-Mounted Deployment: Supports installation on vehicles for mobile operations.

  • Flexible Site Selection: With the D-RTK 3 Relay Fixed Deployment Version, site selection becomes more adaptable.

Q: Which drones are compatible with DJI Dock 3?
DJI Dock 3 is specifically designed to work with the DJI Matrice 4D and Matrice 4TD drones.

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Operational Capabilities

Q: What is the minimum interval between drone operations using DJI Dock 3?
Under standard conditions (25°C ambient temperature and 15% battery level upon landing), it takes approximately 27 minutes to recharge the drone's battery to 95%, setting the minimum interval between flights at 27 minutes.

Q: Can DJI Dock 3 automatically replace the drone's battery?
No, DJI Dock 3 does not support automatic battery replacement.

Q: Does DJI Dock 3 support multi-dock operations?
Yes, a single drone can operate with multiple docks (multi-dock tasks). However, when using the D-RTK 3 Relay Fixed Deployment Version, multi-dock tasks are not supported.

Q: Does DJI Dock 3 support edge computing?
Yes, it supports edge computing through an additional module that requires external power and network connections.

Q: Is enhanced private 4G video transmission supported?
Yes, DJI Dock 3 supports enhanced private 4G video transmission. However, the DJI Cellular Dongle 2 is sold separately, and availability may vary by region.

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Environmental & Deployment Considerations

Q: What are the environmental operating limits of DJI Dock 3?

  • Wind Resistance: Up to 12 m/s.

  • Rainfall: Operates in conditions with precipitation up to 2 mm/h.

  • Altitude: Suitable for installations at altitudes not exceeding 4,500 meters.

Q: How does DJI Dock 3 manage temperature extremes?

  • Cooling: Activates when ambient temperature exceeds 5°C and the drone's battery temperature is above 35°C. Deactivates when the battery temperature drops below 30°C.

  • Heating: Activates when ambient temperature is below 5°C, internal dock temperature is under 35°C, and battery temperature is below 35°C. Deactivates when either the internal dock or battery temperature exceeds 35°C.

Q: What precautions are necessary for vehicle-mounted deployment?

  • Ensure the dock is securely fixed to the vehicle using the appropriate mounting bracket.

  • Install a safety rope connecting the dock to the vehicle.

  • Affix the provided driving warning sticker to the vehicle's dashboard.

  • During operation, the vehicle must remain stationary, and the parking slope should be less than 3°.

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Power & Connectivity

Q: Does the built-in backup battery of DJI Dock 3 charge the drone?
No, the backup battery does not support charging the drone.

Q: How is precise landing achieved?
The drone utilizes the RTK positioning system in conjunction with visual markers on the dock's landing pad and the inner side of the cover to achieve precise landings.

Q: What are the power supply requirements for the PoE module of the D-RTK 3 Relay Fixed Deployment Version?

  • If the cable distance between the relay station and the dock is less than 100 meters, it's recommended to power the PoE module directly from the dock's PoE output port via an Ethernet cable.

  • For distances greater than 100 meters, an additional PoE power supply with a power greater than 30 W (Type 4) is needed.

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